Introduction
At Tracking Packages, we take your privacy seriously. To make our services work, we need to collect and use some of your information. This Privacy Policy is here to explain exactly what information we collect, how we use it, and how you can manage and protect it.
This policy is an important part of using our service, so please read it carefully to make informed choices. We’ve tried to keep this simple and will provide links to explain any technical stuff.
By using our services, you’re agreeing to this policy. If you have any questions, just get in touch with us using our contact form.
Information We Collect
Here’s the information we may collect when you use our services. Keep in mind, if you don’t provide this information, some of our features might not work as intended.
When you enter a tracking number, we use it to find out which company is handling your delivery and get the latest status updates, which we then show you on your package details page. We’ll also save your tracking history and any notes you add so you can easily look them up later. To make things faster for you, we’ll remember your last-used sender and item details for next time.
There are also some situations where laws and regulations require or allow us to collect your information without asking for your consent first. This includes when it’s needed for:
- National security or major public interests.
- Legal matters like criminal investigations, trials, or court orders.
- Protecting your life, property, or other important rights (or someone else’s) when we can’t get your permission in time.
- Information you’ve already made public yourself.
- Information from public sources, like news reports or government announcements.
- Setting up or carrying out a contract with you.
- Keeping our services running safely, like finding and fixing bugs.
- Legitimate news reporting.
- Statistical or academic research that serves the public interest (we’ll always de-identify your data first).
- Other situations required by law.
Our services are always evolving. If we add a new feature that collects your information in a way not described here, we’ll let you know about it and ask for your consent first.
How We Store and Use Your Information
Where We Store It
In line with local laws, any personal information we collect is stored on servers within the USA.
How Long We Keep It
We generally only keep your personal information for as long as we need it to provide our services to you. If we ever shut down our services, we’ll notify you and delete or anonymize your information within a reasonable time.
How We Use It
We use the information we collect to:
- Provide our services to you.
- Help us design new services and improve the ones we have.
- Understand how you use our services so we can personalize your experience and provide better support.
- Show you ads that are more relevant to you.
- See how well our ads and promotions are doing and make them better.
- Invite you to take surveys or let you know about marketing promotions.
- Cooperate with law enforcement or other legal authorities when required.
To give you a better experience, we might combine information from one of our services and use it in another, as long as we follow the law. For example, we might use your information to show you content that’s specifically tailored to you.
Information Security
We only keep your personal information for as long as we need it for the reasons in this policy or as long as the law requires. We use different security measures, like SSL encryption, to protect your information from being lost, misused, or accessed without permission. Our partners and suppliers are also bound by confidentiality agreements and must follow strict data protection rules.
However, please understand that even with our best efforts, no online service can be 100% secure. The network you use to access our services might have issues that are out of our control, and we can’t be responsible for the actions of third parties. Ultimately, you decide whether to use our services and provide your information.
Sensitive Information
Some information, like your race, religion, or health details, is considered “sensitive” and gets extra protection. Be careful, because things you post or upload (like photos) might reveal sensitive details about you. You should think carefully before sharing any sensitive information while using our services. By using our service, you agree to let us handle any sensitive information you provide as described in this policy.
How We Use Cookies
You agree to let us collect and use your information with tools like cookies. We use them to give you a more personal experience and for these reasons:
- To remember you. Cookies help us recognize you as a registered user and save your preferences.
- To analyze how you use our service. We use these tools to see which features or pages are most popular.
- To improve our advertising. Cookies help us show you ads that you might actually be interested in.
Our advertisers or partners may also place their own cookies on our service. Their use of cookies is covered by their own privacy policies, not ours, and we aren’t responsible for them.
You can manage or block cookies in your browser’s settings. But keep in mind, if you turn them off, some of our services might not work correctly. You’ll still see ads, but they just won’t be as relevant to you.
Third-Party Services
Our service may link to other sites or services, like social media, that are run by third parties. For example, you might use a “share” button or log in using a third-party service. When you use those services, you’re covered by their terms and privacy policies, not ours, so you should read them carefully. This policy only applies to the information we collect, not to how any third party uses your information.
Minors
We encourage parents to guide their children under 18 when they use our services. We suggest that kids ask their parents to read this policy and get their permission before submitting any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make a major change that reduces your rights, we’ll let you know with a notice on our homepage or by email before the changes take effect. If you keep using our services after the changes, it means you agree to the new policy.
How to Contact Us
If you have any complaints, suggestions, or issues (especially about a minor’s personal information), please email us at info@gylzowc.com. We’ll look into it as soon as possible and get back to you within 30 days after we’ve confirmed who you are.
